No fine print


Our return policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately we can’t offer you a refund.

If your pack is in like new condition you are welcome to exchange your pack for another size or model of the same series at any time. 


To be eligible for a return, your pack must be unused and in like new condition. Once your return is received and inspected, we will provide you with a refund.

Please email us at and arrange to send your pack to:

Atlas Packs
8324 E Hartford drive
Scottsdale Arizona US 85255


We have a lifetime warranty and stand behind our packs and service unconditionally. Replacement packs are sent out at no cost. Customers return their old pack using the box and included pre-paid return label.
Please email us at and we will get you sorted out right away.