No fine print
Our return policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately we can’t offer you a refund.
If your pack is in like new condition you are welcome to exchange your pack for another size or model of the same series at any time.
To be eligible for a return, your pack must be unused and in like new condition. Once your return is received and inspected, we will provide you with a refund.
Please email us at firstname.lastname@example.org and arrange to send your pack to:
8324 E Hartford drive
Scottsdale Arizona US 85255
We have a lifetime warranty and stand behind our packs and service unconditionally. Replacement packs are sent out at no cost. Customers return their old pack using the box and included pre-paid return label.