Atlas Packs in the EU, UK and Worldwide
Life's too short to be unhappy but please do read through our store policies before you order. If you have any questions please text, chat or call.
Atlas Packs Intl. Customers
Atlas Packs in the EU, UK and Worldwide
Frequently Asked QuestionsDoes Atlas collect VAT and/or DUTY?
How does the collection of VAT & DUTY work?
Why does Atlas Packs not collect these fee at time of purchase?
What happens if I do not pay the VAT / DUTY??
Are there other fees for delivery or customs?
What if I refuse delivery to avoid payment of duty or taxes?
How much will my DUTY and VAT be?
I need to make an exchange?
What is your return policy?
Can I add insurance / signature verification?
What if I ship to a USA address, is there still sales tax?
What other return policies are there to be aware of?
How the warranty works
What about broken buckles? Are they covered under the lifetime warranty?
What is not covered under the lifetime warranty?
Does Atlas Packs really offer free worldwide shipping?
How long will it take to build my pack?