ATLAS PACKS SHIPS WORLD-WIDE
Shipping FAQ
Before your pack ships, your order is checked and confirmed by myself and the Pro Team within 24 hrs and then updated to include all of the specific parts and accessories. You will receive an order update email that includes this information and confirms your final order details.
Does Atlas Packs offer free shipping?
Yes.
Does Atlas Packs offer FedEx overnight, 2 day, ground and Saturday delivery options?
Yes, yes, yes, yes and yes...
How much is shipping and when will my pack ship?
Shipping rates and times are listed at checkout including delivery dates for free shipping.
SHIPPING RATES AND TIMES EXPLAINED
ATLAS PACKS SHIPPING DETAILS
From AZ to ZA and beyond...
If you live somewhere FedEx delivers well then we can get you a pack. Everyone that orders, orders direct. We do not have stockiest or retailers.
How long before my pack is built?
That's going to depend on when you pack ships. Generally speaking you'll get a notification in 1-3 days regarding your build status and shipping window.
Does shipping include insurance?
It does not. To include insurance please reply to the order confirmation email and well setup an invoice.
What happens if my shipment is lost, stolen, damaged, not delivered, etc...
Generally speaking FedEx is really good about delivery but mistakes do happen. The first thing to do is to call FedEx and setup a case. Until you have a case number there is nothing I can do. Please provide me with the case number and I'll be able to help out from this point forward.
SHIPPING STEPS |
PREP | BUILD | PACK-
PACK PREP & CHECK
Once your order is processed via Shopify, we'll edit your order details to include any specific parts or accessories. Please double check these emails and reply if something does not look right or you have a question...
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PACK BUILD TO SPEC
STEP 2 | We build your pack and add any customizations you may need. .
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SHIPPING | STEP 3
Orders are shipped based on the method you selected at checkout and we print out labels on the day we ship. Sometimes we have to make a new label the system does not update the tracking. Please let us know if you do not see any updates after 48 hrs.
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DELIVERY | USA
If you live in the USA, your pack will ship via USPS/FedEx or via FedEx Home/Ground. To manage your delivery you must select the Home/Ground option.
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DELIVERY | INTL
If you live outside the USA, your pack will ship via USPS or FedEx and you will need to pay vat and duty charges.
ATLAS PACKS SHIPPING FULL FAQ
Shipping Details and Info
Please see this section for all shipping related FAQ. If the answer is not here, tap chat and let me know how I can help.